RETURNS & REFUNDS

Transparency and fairness in every transaction.

How to Initiate a Return

To start a return, you must contact us at support@spoortes.com. If your return is accepted, we will send you instructions on how and where to send your package.

1. Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Return Method

All returns must be sent by mail. Please ensure the items are securely packaged to prevent damage during transit.

3. Item Condition & Acceptance

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or proof of purchase.

4. Restocking Fees

We do not charge a restocking fee for returned items.

5. Return Shipping Costs

• Remorse Returns: For wrong size selections or changed minds, the customer is responsible for the actual cost of return shipping.
• Defective Products: For damaged, defective, or incorrect items, Spoortes will cover the shipping costs.

6. Non-Returnable Items (Customized Gear)

Per industry standards, items with custom names, numbers, or specific player prints cannot be returned unless they arrive damaged or with a manufacturing error.

7. Refunds

We will notify you once we’ve received and inspected your return.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember that it may take additional time for your bank or credit card company to process and post the refund.